Vendor's Mailing Address
Re: (Your account #)
Dear (Consumer/Customer Service
On (dd-mm-yyyy), I purchased
(insert name of product, Serial or Product #,
ISBN or service performed) at (insert location,
whereabouts, city) and came across the following
problem (insert problem with faulty product,
The (product or service) I
received was not up to standards because (state
the problem with the product or service). I
am therefore dissappointed with your (product
or service) because (it does not function as
intended or I was billed the wrong amount or
the product does not meet my specifications,
To resolve this problem, I
would request you to (refund my money, or replace
the product, or charge back, repair or exchange).
Enclosed, I have attached copies of my (original
receipts, any warranties or guarantees that
come with the product, serial #'s, cancelled
check copies, etc).
I hope to receive a response
from you immediately regarding this matter.
If i do not hear from you, I will have to seek
help from my local consumer protection agency
or contact the Better Business Bureau (BBB).
Please contact me at the above address or call
me at my cell # (###-###-####).
(Your Printed Name)